Ride Processing with degraded performance

Incident Report for One eBike Cloud

Resolved

This incident has been resolved.
Posted Dec 17, 2025 - 09:59 CET

Monitoring

A fix has been tested and deployed, we are still monitoring the situation and will update this incident as soon as it is resolved.
Posted Dec 17, 2025 - 09:30 CET

Identified

The ride processing has currently degraded performance, some rides may take longer than usual to be processed.
Posted Dec 16, 2025 - 09:04 CET
This incident affected: Brose E-Bike App (Brose E-Bike App API).
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